FAQ
My Account:
- How do I create an account?
- To create an account, simply click on the "Sign Up" or "Create Account" button on our website's homepage. You will be prompted to provide your email address and create a password.
- What are the benefits of creating an account?
- Creating an account allows you to track your orders, view order history, and save your shipping and billing information for faster checkout in the future. You will also receive exclusive offers and promotions.
- Can I update my account information?
- Yes, you can update your account information, including your email address, password, and shipping/billing addresses, by logging into your account and accessing the "Account Settings" or "Profile" section.
Payment Modes:
- What payment methods do you accept?
- We accept various payment methods, including credit/debit cards and UPI. You can select your preferred payment option during the checkout process.
- Is it safe to enter my payment information on your website?
- Yes, we take the security of your payment information seriously. Our website uses encryption technology to protect your personal and financial data during transactions.
- Do you offer installment payment options?
- At this time, we do not offer installment payment options. However, we continuously review and update our payment methods to provide convenience to our customers.
Shipping and Installation:
- How long does shipping take?
- Shipping times vary depending on your location and the product ordered. Typically, orders are processed and shipped at the earliest possible time and arrive at your location within 20 to 25 business days. You will receive a tracking number once your order has been shipped.
- Do you offer installation services?
- Yes, we offer installation services. Please check the product description or contact our customer support team for more information on installation options and availability.
- Do you ship internationally?
- At this time, we only ship within India. We do not offer international shipping services.
- Can I track my order?
- Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment online.
